Urgent Hiring For 1000 BPO Associates

What you’ll do
To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.
Minimum Qualification Criteria:-
1. Graduate
2. Minimum 1 year BPO experience
3. Agent should be flexible to work in 24/7 Environment.
Desirable qualifications:
1. Excellent Communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities
3. Prior experience in BPO voice process is a must.
Job Responsibilities:
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.


Required Knowledge and Skills:-
1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then provide solutions or make contributions based on points made.
2. Strong communication skills characterized by excellent writing and speaking skills.
3. Should have good negotiation skills and be able to influence people.
4. Ability to use computers efficiently and must learn how to use new software/CRM.
5. Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.

Salary Offered : 18k - 30k CTC (Basis skillsets)

Contact Details:-
Arti @ 73033+4+82

Nitin Mittal @ 86++02257+


Address Details:
A-37,

Sector-60,

Noida.