SV Placement Solutions
INTERNATIONAL BPO CALLING
₹ Check with seller / month
✓ Actively Hiring
📍 Dehradun
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- BPO Jobs
- Location
- Dehradun, Uttarakhand, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- SV Placement Solutions
- Status
- Open & Active
Job Description
• Answer calls, chats & mails with an approach to deliver positive customer satisfaction
• Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision
• Focus on First Call/ chat resolution & accurate research initiation
• Maintain internal & client defined quality on calls/ chats/mails
• Understands and contributes positively in meeting client SLAs & targets
• Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, First Call Resolution, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently
• Take complete ownership of self-learning & development
Job Type: Full-time
Salary: ₹15,011.14 - ₹25,831.+3 per month
Benefits:
• Cell phone reimbursement
• Flexible schedule
• Paid sick time
Schedule:
• Day shift
• Rotational shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Ability to commute/relocate:
• Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Required)
Language:
• English (Required)
Speak with the employer
++1
• Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision
• Focus on First Call/ chat resolution & accurate research initiation
• Maintain internal & client defined quality on calls/ chats/mails
• Understands and contributes positively in meeting client SLAs & targets
• Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, First Call Resolution, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently
• Take complete ownership of self-learning & development
Job Type: Full-time
Salary: ₹15,011.14 - ₹25,831.+3 per month
Benefits:
• Cell phone reimbursement
• Flexible schedule
• Paid sick time
Schedule:
• Day shift
• Rotational shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Ability to commute/relocate:
• Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Required)
Language:
• English (Required)
Speak with the employer
++1
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