Lifelong Online | eCommerce Product Manager

Role - E-commerce Product Manager

Location - Remote for Now (Bangalore/GGN)

About Us

Lifelong believes everyone in India should have access to quality lifestyle and home products.

Through technology and innovation, Lifelong makes it possible for Indian consumers to purchase electronics and lifestyle products which are designed keeping the Indian consumer in mind. Since launch in 2015, Lifelong has grown to over 200Cr in annual revenue and is growing 150% year over year. Lifelong is reinventing how new products are designed and manufactured leveraging a strong technology base.

What We Require

Lifelong is looking for a passionate and accomplished product manager in being the voice of the customer, developing product strategies and working with engineering/marketing to achieve ambitious goals. As product manager for dropship, you will be asked to own the PL for a critical business line within Lifelong. This is a unique role that operates at the intersection of strategy, product planning, and technology.
• Develop a clear understanding of who Lifelong's customer is, and critical pain points they have; use qualitative and quantitative methods to drive better customer understanding
• Develop a yearlong strategy to iteratively solve customer challenges with help from engineering, design, marketing, SCM and customer service
• Own the Lifelong website experience and manage the PL; identify KPIs, create A/B testing schedule to optimize experience and test out new features
• Own the software development lifecycle including build, code review, release cycle an post-mortems
• Coordinate with marketing to increasing traffic growth; own traffic conversion on website
• Manage documentation for experiments and build processes to improve efficiency of new product launch
• Create playbook for success on own website; experiment with new programs including loyalty and beta testing
• Identify, test, validate and launch SaaS support tools to accelerate towards our vision of being able to service our customers better
• Eventually, propose and build teams to go after multi-year objectives, build training, define roles and incentives for team
• Relentlessly focus on speed of experimentation while keeping an eye out for new trends in technology and e-commerce

What You'll Need
• Bachelor's degree with preferably an MBA
• 5+ years of experience at a high growth firm or have technology product management experience
• Experience making decisions based on data and subjective research
• Proven track record of resilience, creativity, tenacity and accountability in driving results
• Excellent communication and problem-solving skills
• Ability to do competitor analysis and identify partners to engage with
• Experience working one one ore more analytical tools such as Google Analytics, Hotjar, Omniture, Clever Tap etc
• Inspire and motivate cross-functional teams across a broad range of levels to be highly

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