Counter Sales Executive

Job Responsibilities

Welcome & direct customers

Provide accurate information on our Jewellery (e.g. product features, pricing and after-sales services)

Answer customers’ questions about specific products/services

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products within the store

Ensure display & VM are fully stocked

Manage returns of merchandise

Service our Loyalty Program Clients

Promote Saving Programs to all walk-in clients

Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

Inform customers about discounts and special offers

Provide customer feedback to the Store Manager

Stay up-to-date with new products/services

Job Requirements

Minimum 1 year of experience in Jewellery

Proven work experience as a Retail Sales Representative, Sales Associate or similar role

Understanding of the retail sales process

Familiarity with consumer behavior principles

Followup with Walk-in clients for closure of sales

Knowledge of inventory stocking procedures

Track record of achieving sales quotas

Excellent communication skills, capable of building trusting relationships

Ability to perform in fast-paced environments

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance

Provident Fund

Schedule:

Morning shift

Ability to commute/relocate:

Mumbai, Mumbai Suburban - 400050, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Higher Secondary(12th Pass) (Preferred