opportunity for working with a top

Job Role & responsibilities :
• Candidate Should Have Descent Communication Skills
> Candidate Should Have Basic Computer Knowledge

> Candidate Should Have Inclination Towards Customer Service

> Candidate Should Have Customer Centric Approach

> Candidate Must be Willing To Work In 24x7 Shifts
>Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures
>Provides status and updates on tickets to authorized users

>Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction

>Makes recommendations for updates to the KB database

>Adherence to policies and procedures, closure of open calls after resolution.Â

Eligibility :

1.) Candidates having Any Graduation & minimum 1 year experience in relevant profile.

2.) Okay with US shifts

3.) Expertise in communication skills

4.) Able to relocate when office resumes.
Perks & Benefits:
-PF: : Both side Cabs (As Per Company Policy and Process) :: Other Benefits

Drop Your updated CV @[HIDDEN TEXT]ÂOR@Priyanka HR +667678362 Call/WhatsApp
Thanks & Regards.Also hiring for HR RecruiterÂfor Delhi Location.Graduate freshers candidates apply