JOB STORE CONSULTING
Manager | Customer Success | BPO
₹ Check with seller / month
✓ Actively Hiring
📍 Kerala
💼 Full Time
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Job at a Glance
- Category
- BPO Jobs
- Location
- Kerala, Kochi, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- JOB STORE CONSULTING
- Status
- Open & Active
Job Description
Consultant Customer Success
• 1+years exp in Sales/Marketing
Language : Tamil (Mandatory), English
Salary : 15k per month+ incentives
Location : Ernakulam
Customer Success Manager Responsibilities
• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Aid in product design and product development.
Customer Success Manager Requirements
• Communications or marketing degree.
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Demonstrate leadership qualities.
• High computer literacy and ability to learn new software.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion fo (ref:updazz.com
• 1+years exp in Sales/Marketing
Language : Tamil (Mandatory), English
Salary : 15k per month+ incentives
Location : Ernakulam
Customer Success Manager Responsibilities
• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Aid in product design and product development.
Customer Success Manager Requirements
• Communications or marketing degree.
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Demonstrate leadership qualities.
• High computer literacy and ability to learn new software.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion fo (ref:updazz.com
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