Any Graduate| Any Postgraduate

What you’ll do
Job Title Virtual Relationship Manager Smart Branch

Grade

AM

Department X’perience Centre Banking

Location Mumbai

Reporting

To Unit Manager

Salary

A. Position Purpose

Effectively manage mapped customers, generate revenue, improve book balance and cross-sell products.

Position Responsibilities

Sr. Key Responsibilities

1 Focus on developing and implementing a strong foundation in customer relationship management by making outbound calls to Existing and New to Bank Customers.

2 Work towards building a better book value, relationship with customers and manage to source services with customer – Cross-sell

3 Ensure quality and compliance process is followed on every interaction with the customer.

4 Innovatively migrates customer to different channels / platform for banking service provided by the bank

5 Tracks and Maintains self-performance for review purpose.

B. Qualifications and Experience Requirement

Qualifications

Essential Graduate with 50%