SNVA Ventures

Call Center Specialist| bpo | customer care executive

Check with seller / month
Uttar Pradesh, Noida, India BPO Jobs Active
Actively Hiring Uttar Pradesh Full Time
Advertisement
Verified Listing
Direct Apply — No Agent
Your Data is Safe
Trusted by 5 Lakh+ Jobseekers

Job at a Glance

Category
BPO Jobs
Location
Uttar Pradesh, Noida, India
Salary
Check with seller
Job Type
Full Time
Company
SNVA Ventures
Status
Open & Active

Job Description

LOCATION - GREATOR NOIDA

SALARY - 18,000

EXPERIENCE - Min 1 YEARS

IMMEDIATE JOINERS

1.Minimum qualification is Graduation in any discipline.

2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.

3. Should be able to communicate confidently and politely with users

4. Experience of at least one year in a call center.

5. Answer incoming calls and respond to customer’s emails

6. Management and resolve customer complaints

7. Identify and escalate issues to supervisors

8. Provide product and service information to customers

+. Research required information using available resources

10. Research, identify, and resolve customer complaints using applicable software

11. Process orders, forms, and application

12. Route calls to appropriate resources

13. Document all call information according to standard operating procedures

14. Recognize, document, and alert the management team of trends in customer calls

15. Follow up customer calls where necessary
Ready to take the next step?

Don't wait — new applications are being reviewed daily.

Login & Apply Free
Job Safety Alert Real jobs on Jobsiya are always free. Never pay for an interview and never share bank or OTP details. Report this job →
Similar Jobs: Call Center Jobs in Uttar Pradesh — BPO Jobs Jobs Near You