Conference Centre Executive Receptionist

Job Description:
Manage Conference Center reception desk essential functions; greeting and directing clients, answering telephone calls, promptly returning emails, etc.

Submit facilities requests as directed by Planner; walk and inspect conference room setups Support Meeting Planning Managers and Meeting Specialists with high level meetings; assist other operations managers as needed Build working relationships with fellow colleagues, Food & Beverage stewards, audio visual and catering teams Manage space issues, escalate unresolved issues to the Lead Planner Adhere to standards of operations established for Conference Center Dress Code & Grooming Standards Lobby reception team is expected to look visibly neat and tidy at all times.
Following the Dress Code, General Guidelines, Day-to
• Day Usage, and Grooming Standards allows the team to create an immaculate presence that garners both respect and individuality.
Qualifications Minimum 2 years hospitality experience in a 5-star hotel Event Planning and Food & Beverage Ability to effectively manage guest experience and expectations, requiring a high level of tact and diplomacy Knowledge of basic audio visual and catering Quick problem solving skills and effective time management MS Office skills, knowledge of EMS booking system (a plus) Must be willing to work flexible shifts to cover conference center hours and locations This employer is a corporate member of myGwork
• LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality