Believe | Sales Commercial Manager |8|15 yrs

SALES COMMERCIAL MANAGER

Reports to: Head Sales

Location: Benglauru

Job Profile

- Monitoring debtors' balances for driving reduction in DSO & monthly customer reconciliations.

- Monitoring Order Management & Order Processing of Pan India GT Direct, Distributors and Modern Trade Chain.

- Preparation and submission of MIS reports relating to all aspects of commercial function.

- Setting up KRA metrics for the AR team members & monitoring the same for evaluating team performance consistently.

- Develops credit control system in collaboration with Sales, Finance & Company executives, building SOP, implementing, and maintaining ERP systems, procedures, and policies, to ensure adherence to company guidelines.

- Managing periodic receivables review, plan daily/weekly/monthly collection with ageing analysis & monitoring DSO & Bad Debt.

- Coordinating and following-up with customers and sales teams for the collection of overdue / long outstanding accounts.

- Evaluating over/underpayment; initiating return of overpayments and issuing letter requests/inquiries to customers with underpayments or those with unauthorized deductions Claims V/s Sales analysis: Distributor wise, Channel wise, region & state wise & SKU wise etc.

- Ensuring timely settlement of Dealer Claims, Schemes & Debit Notes as per the Claims Manual and checking with supporting, budget & issuing Credit Notes within timeline.

- Taking care of processing of Damage audit at distributor point as per policy Collection and reconciliation of customer receipts, maintenance of accounts, and obtaining periodic confirmation of balances & reconciliation sign off periodically.

- Maintaining monthly business reports to facilitate to management take timely decisions Monitoring payment receipts postings in customer ledgers for all channels of business.

- Managing database with appointing new Distributors, GT & MT regional chains & settlement of bills & claims of Debit Note/Credit Note Corresponding via email and telephonic mode, collecting the past due accounts, resolving disputes and questions, researching misapplied payments, errors in contracts and other discrepancies.

- Performing checks in advance on credit limits and outstanding and reviewing & controlling debtors Outstanding; ensuring credit block Thorough Knowledge in customer claims settlement (Trade Promo-Consumer Promo-Damage Claims-Subsidy Claims) Periodically collecting NCC (Nil Claim Certificate) from all customers & doing full & final Settlement.

- Visiting distributors and depots across designated geographical division for ensuring compliances of commercial policies & internal audit Working proactively with other departments in identifying and resolving accounts receivables & commercial related issues

- Overseeing complete documentation required for stock movement, checking discrepancies in the documents, invoices, Price, Qty etc.

- Providing timely qualitative information pertaining to order income, unexecuted orders value, unbilled cost, pending claims status, daily collection status, GRN status to all stakeholders Coordinating with all stakeholders for GRN & PODs for all business channels

- Defining, implementing, and monitoring standards and policies to ensure adherence to laid procedures