BPO Associate Director

Provides leadership of assigned departments through subordinate leaders.

Analyzes budget variances and participates in the development of action plans.

Ensures the highest level of support, technical detail and communications is provided in an efficient and courteous manner to clients.

Takes lead position in initiating client relationships, determining project scope, developing the final proposal, and making executive presentations.

Skills Required

Advanced influencing and communication skills.

Advanced client service skills and leadership capabilities.

Advanced knowledge, understanding and application of project management principles and methodologies.

Models excellent analytical / problem solving skills.

Excellent organizational and time management skills.

Excellent budgeting, business financial and P&L skills.

Ability to develop comprehensive and complex operational and strategic plans.

Job Segment: Manager, Project Manager, Management, Technology