Patient Care Executive

ROLE & RESPONSIBILITIES :

ü Manage every aspect related to Patients right from the Patients’ entry into the Clinic, to their exit.

ü Interact with & Counsel Patients.

ü Handle Patient’s grievances/Complaints/Issues, and escalate it through the right channel, whenever needed.

ü Create, Maintain & Update Patient’s Database on a regular basis.

ü Efficient Management of Front Desk.

ü Multitask to ensure smooth Clinic Functioning.

ü Handle inbound calls and taking messages, fixing appointments, transferring calls to concerned person.

ü Responsible for doing outbound calls (Bundle Calling) to the clients as per the instructions / targets allotted.

ü Responsible for Product Explanation and Upselling & Cross Selling.

ü Responsible for Feedback, Review and Reference Collection.

ü Responsible for Bill making.

ü Maintain the desired hygiene & cleanliness standards of the clinic, and ensure the overall upkeep the clinic.

Job Types: Full-time, Walk-In

Salary: ₹15,000.00 - ₹18,000.00 per month

Schedule:
• Day shift

Supplemental pay types:
• Performance bonus

Speak with the employer
++1 836+884338