AGM | SCM Delivery | BPO |15|20 yrs

- Extensive experience in Supply Chain (S2P / MDM / Sales Order management / Logistics, Material planning & Forecasting)

- Proven track record of delivering results and has experience of working within a service delivery environment

- Agility to handle a number tasks simultaneously and to prioritize effectively

- Global outlook and exposure to different challenges, cultures and ways of working

- Experience in ERPs and eSourcing / Procurement tools and digital technologies

- Exposure to analytical tools

- Excellent knowledge of Excel and Powerpoint

As a SCM Delivery Leader, your responsibilities include but are not limited to:

- Managing large SCM client engagements with global delivery centers

- Leads large cross-functional projects with risks identification & mitigation and complexity to achieve milestones and objectives

- Lead and drive growth and transformation for the account

- Responsible for client engagement delivering value beyond contractually agreed metrics

Drive transformation including automation and digital interventions

- Governance management with client and internal stakeholders

- Lead and participate in cross sell / upsell activities within the accounts

- Anticipates internal/external business and regulatory/compliance issues; recommends transformation, product, process or service improvements

- Support new deals / RPFs from delivery perspective

- Challenges current services, technologies or products and recommends alternative solutions

- Increasing staff motivation and morale through effective performance appraisal and career development by training, coaching, providing feedback and integrating reward systems

- Strong exposure in creating a high performance-driven culture, employee engagement & customer centricity

- Coaching and motivating the team, optimally deploying for project requirements