Executive Housekeeper

About us Located in Hyderabad’s upscale Banjara Hills neighborhood, the Radisson Blu Plaza Hotel Hyderabad Banjara Hills offers a tranquil stay near the bustling city center. Travelers appreciate our proximity to major businesses, notable shopping malls, movie theaters, and gourmet restaurants. The Radisson Blu Plaza Hotel Hyderabad Banjara Hills features 158 rooms and suites suitable for business or leisure travelers. Offering stylish settings and diverse cuisines, our two on-site restaurants put delicious dining within easy reach while you’re in town. Chill Restaurant & Terrace features Indian and international cuisines as well as the Super Breakfast buffet every morning. For expertly crafted Chinese, Japanese, and Thai dishes, you can visit Holy Basil.
Areas of Responsibility Participates in the development of business strategies for the rooms division which are aligned with the overall objectives of the Hotel. § Develop and implements business strategies for the Housekeeping Department § Monitors status regularly and adjusts strategies as appropriate
Manages the operation of the housekeeping, public space and laundry areas. Ensures that the rooms and public areas are spotless and continually restocked and straightened. § Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals
§ Prepares annual budget; monitors achievement of budget and takes corrective steps as appropriate § Inspects rooms, public areas and back-of-house areas continually § Determine appropriate staffing levels for forecasted business and schedules employees accordingly § Develops and implements process for providing employees with customer service, technical and safety training on an ongoing basis § Oversees inventory, purchasing, disbursement and cost control for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies etc § Manages operation of (and/of) outsourced relationship with laundry § Monitors assigned departments with compliance to safety standards § Co-ordinates room availability with the Front Office Manager § Co-ordinates room maintenance with the Chief Engineer
Develops and implements strategies and practices which support employee engagement. § Recruits and selects qualified candidates § Provides employees with the orientation and training needed to understand expectations and perform job responsibilities § Communicates performance expectations and provides employees with on-going feedback § Provides employees with coaching and counselling as needed to achieve performance objectives and their fullest potential
Monitors the response on guest comment cards; identifies problem areas and formulates solutions. Secures keys in accordance with Hotel’s key management policy. Supervises “Lost and Found” Department.