Kotak Mahindra

Service Delivery Officer|BRANCH BANKING|Branch Banking

Check with seller / month
New Delhi, Delhi, India Bank Active
Actively Hiring New Delhi Full Time
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Job at a Glance

Category
Bank
Location
New Delhi, Delhi, India
Salary
Check with seller
Job Type
Full Time
Company
Kotak Mahindra
Status
Open & Active

Job Description

Handling personalized service requests of customers.

· Generation of timely business MIS.

· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

· Coordination with CPC/RPC/Investment desks for account opening of customers.

· Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:

· Developing and maintaining banking relationships with a select group of high net worth customers

· Excellent communication skills with customer service orientation

· Courteous and polite.

· Good knowledge of Microsoft excels.

Understanding of banking norms and processes.
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