BPO customer service |voice

Process - Inbound customer service and partial cross selling of credit card schemes and product offerings
• C3 COMMS required
• Qualification - HSC OR GRADUATE WITH 6 month Customer Service Experience
• DAY SHIFT ROTATIONAL - 6.30 A.M. TO 10.30 P.M.

With 2 Rotational weekoff
• Salary- 22K in hand
• Interview Rounds -
• HR - AMCAT - OPS - CLIENT

Medical Billing (Claim Settlement) Blended Process

Hiring for :

> AR Trainee - HSC/Graduate Freshers
> AR Associate - Min 6 months of Domestic BPO Experience.

> Location - Airoli/Andheri
> Gender - Male/Female
> Requirement - Good comms skills, Fluency, Grammar (B28 - B28 high)
Basic computer knowledge.
> Education - HSC/Graduate fresher (B.com/BMS/BSc/BA)
• NO BE/CA/MBA/Dr./Bsc.IT
>Shift Timings- 5.30 pm - 2.00 am / 6.30 pm - 3.30 am / 8.30 pm - 5.30 am
> Salary Range :
• AR Trainee - 10,700 (during training) 12,250 (post 6 months) Net+5k incentives
• AR Associate - 15,000 - 17,000 Net +5k incentives.

~ SR AR - 20,000 25,000 NET + 5K incentives
> WO - 5 days working (2 FO)
> Age - 18 yrs to 40 yrs
>Clawback - +0 days.

1) PROCESS:- OCC (OUTBOUND SALES)
SALARY;- 3.5 LAC
SHIFT ;- +.30 am TO 7pm
EXPERIENCE;- HSC + 2yrs of experience (Considering Bsc-IT)
GRADUATE + 6 MONTHS MIN EXPERIENCE IN CUSTOMER SERVICE
WEEK OFF: -SUNDAY FIXED OFF

2) PROCESS:- VRM (SALES)
SALARY;-4.5 LACS
SHIFT ;- +.30am -7pm
EXPERIENCE;-HSC + 2yrs of experience (Considering Bsc-IT)
Graduate + 6 months min in customer service
WEEK OFF:- SUNDAY FIXED OFF
• PROCESS:- 811 (INBOUND CUSTOMER SERVICE)
SALARY;- 3.5 LACS
SHIFT ;-+.30 am -7 pm
EXPERIENCE;-HSC + 2yrs of experience (Considering Bsc-IT)
Graduate + 6 months
WEEK OFF:- SUNDAY FIXED OFF
• PROCESS:- CREDIT (customer service)
SALARY;- 3.5 lacs
SHIFT ;-247
female - morning rotational shift
male- night rotational shift
(1 rotational off)
EXPERIENCE;-HSC + 2yrs of experience (Considering Bsc-IT)
Graduate + 6 months min
• PROCESS:- CCU(blended)
SALARY;-3.5 lacs
SHIFT ;-247
female - morning rotational shift
male- night rotational shift
(1 rotational off)
EXPERIENCE;- HSC + 2yrs of experience (Considering Bsc-IT)
Graduate + 6 months min

Job Type: Full-time

Salary: Up to ₹30,000.00 per month

Schedule:
• Rotational shift

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• BPO: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• International voice process: 1 year (Preferred)

Language:
• English (Preferred)

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