Tata Capital | BPO in

Tata Capital BPO Job in Jaipur is hiring a customer service to manage customer queries and complaints. You will also be asked to process orders and modifications, and escalate complaints across several communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Key Objective of the Job:

• Achieving business targets as laid down by acquiring new client relationships through multiple Digital journeys.

• Proactively understanding customer needs and cross-selling multiple products as per the requirements

• Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team.

• Execute all activities/campaigns as planned by the respective Digital Sales Manager

• Displaying customer centricity by executing all customer interface processes within defined timelines