Housekeeping

Guest Room Attendant

- Cleaning the guest rooms, guest bathrooms, and the corridors.
- Changing the linen of the guest room and guest bathrooms.
- Topping up the guest supplies.
- Making guest-room beds.
- Reporting to public area supervisor.
- Keeping the parking, lobbies, guest rooms, lifts, and corridors in best maintained status.
- Keeping these areas smelling fresh and clean.
- Replenishing the hotel cleaner’s trolley with supplies and linens for the next shift staff.
- Issuing keys to the room attendants.
- Coordinating floor operations and tray clearance with room attendants.
- Inspecting rooms for readiness and reporting to the front office for the same.
- Catering for VIP facilities and providing special supplies such as hot drinking water, baby-sitting provision.
- Ensuring that cleanliness is maintained at all times in public areas such as lobby, lifts, parking, swimming pool, coffee shop, conference hall, banquet hall, and restaurant.
- Ensuring banquet and conference halls are well kept and ready.
- Ensuring the concerned operating staff is available as per the schedule.
- Ensuring provision of guest supplies such as water, extra bed, fans, or towels.
- Ensuring the operating staff working at night is following all cleaning SOPs.
- Supervising hotel area at night and ensuring cleanliness in all areas of hotel.