Customer service associate

Location- Lucknow

Job Description:

1. Scope of work proposed to be handled:

Service Partner will handle all voice calls from Flipkart (FK) customers, required languages are Hindi and English

All agents shall fluently speak, write and comprehend in English, and Hindi.

Criteria:

1. Excellent communication in English

2. Fresher & Experience / Graduate & Undergraduate both can apply.

3. Experienced candidates must have minimum 1 year documented experience in any customer service –

BPO/SALES/MARKETING/HOSPITALITY/AVIATION/COUNSELOR)

4. Males and Females should be Comfortable working in 24/7 shifts.

5. Six days working/ rotational off

6. Immediate joining

7. Training is paid / mandatory to clear certification post training.

Screening Rounds:

HR Round
Functional round
Psychometric test
Typing test – 25/+0(Minimum)
Voice Versant test – Level 4 Minimum
Salary:

Agent – 14,500 K to 20,500 K CTC / Per month basis fresher of experience.

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Devyanshi

Job Type: Full-time

Salary: ₹20,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

Customer service (Preferred)
total work (Preferred)
Language:

English (Required)
Hindi (Preferred)
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