Technical Support Representative

Position: Technical Support Representative

Work location: Ahmedabad

Job Description
Candidates will communicate with clients through live chat or email to answer questions, solve problems, and troubleshoot. Since they function on the front line of technical service (Digital marketing), it’s important that candidates must be comfortable communicating directly with clients. Candidates are required to have customer service experience.

Roles and Responsibilities

· Willing to work in a fast-paced environment.

· Should have excellent communication skills in English (Written & Verbal).

· Must have efficiently set goals and work on them to avoid any escalations and maintain relevancy and quality while providing assistance to the clients.

· You will get a chance to learn and work on digital marketing, Ads account management, etc.

· Learn about new products and services

Company Detail:
- Simprosys InfoMedia
- E Commerce Ad Tech Company
- Google Certified Business Partners
- 60+ Employees
- Branch: Ahmedabad and Rajkot

Employee Benefits:
- 5 days working
- Medical Insurance
- Company sponsored trips
- Salary on time
- Flexible working hours
- No Bond

Company Website: https://simprosys.com/

Please reply to this email with your confirmation for the interview and please do share the updated resume.

Feel free to get in touch if you have any queries.

Job Type: Full-time

Salary: ₹18,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Leave encashment
Day range:

Monday to Friday
Shift:

Day shift
Fixed shift
Language:

English (Preferred)
Work Location: One location

Speak with the employer
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