Customer Care Executive |Male Candidates

Profile : Associate - Customer Delight
Location: Sector 65, Gurugram

Requirements :
- Excellent Communication Skills
- Languages : English + Hindi/Tamil/Kannada/Spanish
- Smart Freshers Good with Communication skills
- 6 Months to 3 Years of experience in Customer Support (Preferably in Technical Process or IT Company)
- Client Handling
- Knowledge of Microsoft Excel or Microsoft Suit

Responsibility :
- Listening to our B2B Customer’s concerns and handling product related complaints or queries on TAT basis
- Contribute ideas to resolve customer problems to improve productivity
- Maintain and update customer documentation as needed
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Actively listen to the concerns with a Solution Oriented approach
- Manage transactions over CRM

6 Days Working / Rotational Shifts / Rotational Week Off
Salary - 17k to 22k + Overtime
Interview Mode - Telephonic

Job Types: Full-time, Regular / Permanent

Salary: ₹17,000.00 - ₹22,000.00 per month

Schedule:

Day shift
Evening shift
Morning shift
Night shift
Rotational shift
UK shift
US shift
Weekend availability
Supplemental pay types:

Overtime pay
Education:

Higher Secondary(12th Pass) (Required)
Experience:

Customer service (Required)
Language:

English (Required)
Speak with the employer
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