Retail Store Manager

Full Job Description
SASA TOYS MISSION:

SASA TOYS mission is to provide work opportunities and skills development to people with barriers to employment. The expectation of this position is to achieve organizational, team and personal goals in alignment with our Strategic Vision Priorities and through living out our organizational Values.

DEPARTMENT: Retail Services Department

PURPOSE OF POSITION: The Retail Store Manager is responsible to oversee the daily operations of the store. Plan, monitor and maximize retail budgets and product inventory, purchasing and sales. Work closely with CEO to coordinate and determine the most cost-effective marketing and assemble the best possible sales team. Serve as a positive role model by providing training and maintaining the skills and safety of current staff to promote the Transitional Employment Program. Store manager must address customer needs by immediately resolving conflict and inspiring long-term customer relationships.

SUPERVISION RECEIVED: Reports to the CEO directly

RESPONSIBILITIES:

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance
Additional store manager duties as needed
Take responsibility of the Cash Counter
REQUIREMENTS AND SKILLS:

Experience of Retail Store
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
Job Types: Full-time, Regular / Permanent

Salary: ₹6,000.00 - ₹10,000.00 per month

Schedule:

Day shift
Supplemental pay types:

Commission pay
Performance bonus
Quarterly bonus
Yearly bonus
COVID-1+ considerations:
All customers are requested to wear mask along with our employees.

Education:

Secondary(10th Pass) (Preferred)
Experience:

total work: 2 years (Required)
Management: 1 year (Preferred)
Language:

Hindi (Preferred)
Speak with the employer
++1
Expected Start Date: 15/06/2026