Assistant Manager Housekeeping

JOB DESCRIPTION
• Manages the area of responsibility with high levels of service and demonstrates skills in initiative, problem solving, prioritizing, delegation and training of subordinate's.
• EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
• Responsible for maintaining and upkeep of guest floors and public area as per LRA standards.
• Empowered to take decisions related to supervisors and associates.
• Empowered to take decisions related to guest delight and situation handling.
• KEY OPERATIONAL RESPONSIBILITIES

Financial-
• To ensure that guest supplies and chemical consumption is adhered to the budget.
• Monitors and controls inventory of supplies with their par stock.
• Quality checks and economical use by the department

Operational-
• Assist assistant executive housekeeper in daily operations
• Plan the training activities in liaison with the assistant executive housekeeper within the department.
• Ensures all training records are up to date.
• Conducts daily briefing of the staff members.
• Daily inspects all areas for cleanliness safety adherence to standards and procedures.
• Ensures environmental policies are implemented.
• Ensures all guest complaints and requests are promptly and efficiently dealt.
• To provide defect free room with efficient and timely service as per LRA standards.
• Ensures that all the equipment is maintained properly.
• Maintaining accurate updated records of all repairs.
• Controls quality and productivity of the contractor's work.
• Follow up on all outstanding issues from the previous shift.
• Evaluates work load and work habits of all employees