Smart Call Center Solutions Pvt. Ltd

international Customer Care Executive

₹ Check with seller / month
📍 Kolkata, West Bengal, India 💼 MIS Executive ✓ Active
✓ Actively Hiring 📍 Kolkata 💼 Full Time
Advertisement
🛡️ Verified Listing
⚡ Direct Apply — No Agent
🔒 Your Data is Safe
⭐ Trusted by 5 Lakh+ Jobseekers

Job at a Glance

Category
MIS Executive
Location
Kolkata, West Bengal, India
Salary
Check with seller
Job Type
Full Time
Company
Smart Call Center Solutions Pvt. Ltd
Status
Open & Active

Job Description

Greetings from Smart Call Center Solution PVT LTD

We are an International BPO company .We have an urgent requirement of "Freshers as well as Experienced" with excellent communication skills in English for our International lead generation/ sales process (voice).

POSITIONS-CUSTOMER CARE EXECUTIVE,CUSTOMER SERVICE OR SUPPORT,SENIOR CCE,TEAM LEADER Location: Shakespeare Sarani (Kolkata) landmark birla planetarium

Walk in Interview

Onsite job

US process

night shift (+:30 PM to 6.30AM)

(10:00PM to 7:00AM)

Salary for freshers: 10k upto 15k+incentives

Salary for experienced (1 year minimum): 15k upto 25k+incentives

Key Responsibilities:

.Provide accurate information about the product and services to customer

.Ensure customer satisfaction by addressing customer concern and offering appropriate solutions

.collaborate with other team member to improve customer service processes and procedures.

. Stay up-to-date with product knowledge, company policies, and industry trends

Qualification and Skills:

.12th pass

.Previous experienced in an international customer service role is preferred minimum

.Excellent verbal and written communication skills in English

.Strong problem-solving and decision- making abilities.

.Ability to handle stressful situation and difficult customers with professionalism and empathy

.Attention to details and accuracy in data entry and customer documentation

Please apply here: vivek.p.m@sccpl.net

or

Contact HR VIVEK-8+10063+3+

Job Type: Full-time

Salary: ₹10,000.00 - ₹25,000.00 per month

Schedule:
• Night shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• Customer service (Required)
• Cold calling (Preferred)
• total work (Required)

Language:
• Hindi (Preferred)
• English (Required)

Shift availability:
• Night Shift (Required)

Speak with the employer
++1 8+10063+3+
Ready to take the next step?

Don't wait — new applications are being reviewed daily.

Apply Now →
Job Safety Alert Real jobs on Jobsiya are always free. Never pay for an interview and never share bank or OTP details. Report this job →