BBA BA BCOM fresher for MNC

Job details
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Salary
From ₹15,000 a month
Job type
Full-time
Fresher
Shift and schedule
Rotational shift
Day shift
Monday to Friday
Full Job Description
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Experience – Fresher or any experience

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Maintain basic knowledge of client products and/or services
Prepare complete and accurate work including appropriately notating accounts as required
6 days working

location :saket J block south Delhi

Job Types: Full-time, Fresher

Salary: From ₹15,000.00 per month

Schedule:

Day shift
Monday to Friday
Rotational shift
Speak with the employer
++1 87008+2832

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Hiring 6 candidates for this role

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