Housekeeping Laundry Attendant

• Cleans and stocks guest rooms, bathrooms, corridors and public areas as assigned and in accordance with hotel standards.
• Stocks and maintains the linen closet in a clean, neat and orderly fashion.
• Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.
• Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.
• Anticipates guest needs and takes ownership of guest concerns and requests acts decisively to ensure guest satisfaction.
• Is knowledgeable about and handles chemicals safely and economically.
• Sorts, tags and processes guest laundry, uniforms and hotel linen; collects and delivers guest laundry.
• Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately.
• Offers a special service touch when an opportunity is presented.
• Adheres to the hotel's code of conduct and grooming & hygiene standards.
• Is seen as working hands-on, assists colleagues during crunch times; walk the talk.
• Actively participates in briefings and meetings.
• Maintains a clean and orderly work area and promotes a safe working environment.
• Performs any additional duties as assigned.
• Able to interact with the guests and note down preferences