The Punarnava Resort

Guest Relations Executive

₹ Check with seller / month
📍 Dehradun, Uttarakhand, India 💼 MIS Executive ✓ Active
✓ Actively Hiring 📍 Dehradun 💼 Full Time
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Job at a Glance

Category
MIS Executive
Location
Dehradun, Uttarakhand, India
Salary
Check with seller
Job Type
Full Time
Company
The Punarnava Resort
Status
Open & Active

Job Description

Welcome guests during check-in. Welcome with tika, arti and mala
• Handling guest complaints and concerns in an efficient and timely manner.
• Overseeing VIP guests, arrivals and departures.
• Detailed information regarding arrivals and room requirements.
• Have up to date information on daily room occupancy
• Check on VIP reservations, complete their pre-registration formalities.
• Allocate rooms to all arriving guests.
• Maintain up-to date information on logbook, room rates, current promotions, offers and packages
• Co-ordinate with housekeeping for clearing of rooms.
• Collect Guest feedback during guest departure along with his likes and dislikes
• Allocate rooms to all arriving guests
• Co-ordinate with housekeeping for clearing of rooms.
• Collect Guest feedback during guest departure along with his likes and dislikes.
• Immediate joining required
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