Bancassurance Officer

A Position Overview

Position Title

Bancassurance Officer - HDFC Bank Branch Banking

Department

HDFC Bank - Branch Banking

Level/ Band

Officer / 110

Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations

B Organizational Relationships

Reports To

Territory Sales Manager

Supervises

NA

C Job Dimensions

Geographic Area Covered

Branches


Internal Stakeholders

Training

Branch Operations

Distribution Operations

External

Channel Partner


D Key Result Areas

Organization Process

Key Contributions


Sales

· Drive wallet Share in the allocated bank branches with focus product mix.

· Build relationship with the Bank Sales/ operations team to achieve pre-set business targets on ANP, Productivity, Case count, Active branch, Active sales staff and various KPIs for designated branches.

· Capability of Self Lead Generation.

· Working jointly with the Branch Manager / Branch LGs on Business plans

· Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced

· Prospect and meet customers within and outside the Branch as when required

· To achieve branch RM Activation & Income targets

· Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.

Relationship Management

· Managing the relationship between internal team and channel partner so as to

Foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner.

· Provide all possible support to the channel partner as a face of parent company.

· Effectively execute all Marketing activities as per Partner’s requirement.

· Ensuring timely issuance of policies with resolving all pending etc.

· Adhere to the customer touch-point engagement in order to service his portfolio of customers.

· To maintain the desired persistency ratio.

· Prompt post-sales service with respect to all domains.

Ensure Compliance

· Ensure compliance to internal sales process & other compliance standards
· Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team

MIS

Adhering to the Training Road map.
Providing timely reports to the Supervisor as per the requirement.
Adhering to the TALIC code of conduct.

E Skills Required

Technical

InsuranceBFSI Background
Understanding of Prospecting and Sales
Customer Service - Problem Solving skills
Peer level co-ordination and influencing skills (Psychometric Test suggested)

Behavioral

Essential
Desired

Interpersonal skills

·

Communication skills

·

Creative thinking skills

·

Supervising/Leadership skills

·

Teamwork Skills

·

Influencing skills

·

Relationship Building skills

·

Decision making skills

·

Language Skills

Local language, Hindi
English

F Incumbent Characteristics

Essential

Desired


Qualification

Graduate
Postgraduate

Experience

Min.6 months to 3 years in Sales from any Industry, preferably BFSI

Age

28 years or below