Job Description
Process Mining
KEY PERFORMANCE INDICATORS
Assessment & Responsibilities
· Experience working with ERP and other similar systems (e.g. Azure, Oracle, SAP, BMC) & Understanding of basic data structure, reports, formats etc. from multiple source systems
· Process mapping and identifying non value add steps to create lean and agile processes (desired)
· Support end-to-end Process Transformation and Process Mining initiatives across various business processes.
· Discover, monitor, and improve processes by extracting and analysing knowledge from the event logs in Process Mining/Celonis tool.
· Work alongside both technical and non-technical stakeholders to understand business challenges to help design process mining initiatives and prioritize the requests.
· Act as customers’ key contact and guide them through revealing process trends, inefficiencies & bottlenecks in the business process.
· Coordinate data extraction from different systems including both cloud based and On-Premise systems (e.g. Azure, Oracle, SAP, BMC) and loading into the process mining tool.
· Support validation of data (counts, values between source systems and Celonis).
· Assist in implementation projects with process data of varying degrees and complexity and help drive significant business outcomes and ROI by leveraging the insights uncovered through Process Mining tools.
· Work on process insights by creating KPIs and actions, identify process inefficiencies, and understand the root causes.
· Develop workflows to monitor processes, detect anomalies and turn those insights into real-time automated preventive or corrective actions using Action-engine, Action-flows and other capabilities.
· Provide support to internal / external customers in modifying existing reports/dashboards and assist in developing new ones.
Technical Skills
· Experience with ETL / ELT and BI tools (e.g., Tableau, Power BI etc.)
· Experience in SQL / PQL scripting & knowledge of data mining, should apply complex queries to build the transformation e.g. Joins, union, windows functions etc.
· Knowledge of process improvement techniques / tools and Process Mining / Analytics.
· Basic knowledge of Python Scripting, should be knowing about (Numpy, Pandas, Seaborn, Matplotlib, SKLearn etc)
· Experience in Team Management & efficient to reply team technical queries related to SQL / PQL, Process Mining etc
Desired Technical Skills
· Experience in any Process / Task Mining Tool (e.g Celonis, Signavio, Software AG, FIQ, Soroco etc)
· Understanding of enterprise systems (ERP, CRM, etc.) OR CRM/Order Management Systems (Preferably SAP / Oracle / MS Dynamics/ SNOW/ Salesforce / Remedy).
· Experience using the Celonis platform application will be a plus.
· Experience in ML modelling via Python or R will be plus.
Professional Skills
· Strong communication and presentation skills.
· Understanding of business processes.
Soft Skills
· Self-starter & Quick learner
· Ability to learn new technologies and process improvement techniques
· Ability to balance between new implementations and existing support activities
· Ability to work in various time zones to support various global rollouts
· Pref Min 6.5 yrs+
· NP- immediate joiners- max 60 days.
· CTC- Max 20L including variable.; depending upon yrs of experience.
· WFO 5 Days.
· Interview process; SQL test where min 70% and above required post that 2 business rounds.
· Please share cvs asap.; Location open pref Mumbai, Pune, Bangalore, Chennai, Hyderabad, Noida.
Job Types: Full-time, Regular / Permanent
Experience:
minimum: 7 years (Preferred)
Job Type: Full-time
Salary: ₹1,500,000.00 - ₹2,000,000.00 per year
Benefits:
Provident Fund
Schedule:
Rotational shift
Experience:
Minimum: 6 years (Preferred)
Speak with the employer
++1 7207020+84
