back office sales executive

Job Purpose:

Sales Executive will be responsible to serve company areas of Sales in Maruti Machine Pvt. Ltd. Sales Executive will be based at Ahmadabad HO office.

Responsibilities

-Inquiry to be handled from indiamart, trade India, alibaba.and direct from website or telephonic.

- Follow complete Telesales Cycle process from Telecalling to payment follow up to Reference generation.

- Candidate to manage all inquiry generated from Website and social media.

- Candidate need to do calling on data base to generate” Business Associates” which will generate leads for company for variable pay benefits.

- Candidate will attend walking inquires by client in working week days.

- Candidate need to take telephonic follow-ups client at various stages.

- Candidate need to take mailing follow-ups client at various stages.

- Candidate need to maintain Client information in CRM /ERP Software.

- Candidate May have to take part in any marketing events or Exhibition decided by management. (Like Eng. Expo etc.)

- Prepare reports ask by management as & when required and issue to management.

- Candidate should upgrade himself/herself on industry knowledge of reality industry. He/She must also document the client’s need for better decisions.

- Candidate has to manage/take task accountability and work delegation at workplace.

- Candidate must maintain a healthy relationship with all his/her clients.

- Candidate must attend trainings and other meetings as and when organized/required by the company.

- Candidate has to create and send various MIS to the management and adhere to the policies and processes of Maruti Machines Pvt. ltd.

- Candidate must take feedback and document the same in a timely manner.

- Candidate must resolve complaints within defined TATs.

- Candidate must undertake any other task assigned by Maruti Machine’s management.

Requisite Skills:

- Confident and assertive

- Excellent client-interfacing skills

- Administrative skills

- Excellent communication skills (written and verbal)

- Analytical skills

- Attentiveness to details

- Good listening

- Knowledge of functioning of businesses

- Self-grooming, logical reasoning and self-motivation

- MS office proficiency

- Ability to handle confidential information with tact and discretion

- Ability to comprehend and analyze relevant industries for industry insights and trends

Desired Skills:

- Ability to perform under pressure

- Being performance-driven and focused on results

- Ability to self-motivate and motivate others

Qualifications

Graduate in any discipline. PG/MBA in HR or Marketing is desired