Customer Care Executive

Job description - Outbound Sales
• Contacting existing customers as well as prospective customers using scripts.
• Good in customer dealing (Know about Customer Service, Online Shopping Portals)
• Providing product related information to the customers.
• Responding promptly to customer inquiries.
• Good Communication.
• Ensure customer satisfaction and upselling along with support.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer queries provide appropriate solutions and alternatives within the time limits
& follow up to ensure sales.
• Follow communication procedures, guidelines and policies.
• Making Outgoing calls of customers and capturing important details in the system,
• Document accurately.
• Working Hours 0+:00 am to 06:00 pm (Monday Saturday) Day Shifts.
• Working Hours 0+:00 am to 06:00 pm (Monday Saturday) Day Shifts.
• Working Hours 0+:00 am to 06:00 pm (Monday Saturday) Day Shifts.
• 6 Days Working.
• Freshers / Experienced both can apply.
• Min qualification
• High School, Under Graduate, Graduate & Post Graduate.
• Strong phone contact handling skills and active listening.
• Ability to multitask, prioritize, and manage time effectively.
• Decent command on spoken English with fluency.
• Should be good in Hindi/English.
• Experience Handling Inbound and Outbound calls.
• Awareness about Online Selling Portals.
• Awareness about Skin Care, Cosmetics & Beauty Products.
• Good Interpersonal Skills (Positive attitude, Negotiation Skills)
• Sales driven (Know basic selling skills on call)

Job Location:
• Noida Sector
• 62 (Next to Electronic Metro Station)

Designation:
Customer Relation Executive/ Sales Executive - (Females preferable)

Perks and benefits
• Role Customer Sales Associates.
• Role Customer Sales Associates.
• Industry Type BPO / Call Centre.
• Industry Type BPO / Call Centre.
• Department Customer Success, Sales & Operations
• Department Customer Success, Sales & Operations
• Employment Type Full Time, Permanent
• Employment Type Full Time, Permanent
• Role Customer Sales Associates.
Category
• Department Customer Success, Sales & Operations
• Role Category Customer Success, Sales & Operations Other
• Salary Up to 12K to 15K as per skill set and experience.
• Immediate Joiners.

Job Types:
Full-time, Regular / Permanent

Salary:
₹8,000.00 - ₹16,000.00 per month

Schedule:
• Day shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Noida,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)

Education:
• Higher Secondary(12th Pass) (preferred)

Experience:
• Technical support: 1 year (preferred)
- total work: 1 year (preferred)
• Customer service: 1 year (preferred)

Language:
• Hindi (preferred)
• English (preferred)

Work Location:
One location

Speak with the employer
• +1 88102035+5