Customer service BPO

Blended Process

Hiring for :

> AR Trainee - HSC/Graduate Freshers
> AR Associate - Min 6 months of Domestic BPO Experience.

> Location - Airoli/Andheri
> Gender - Male/Female
> Requirement - Good comms skills, Fluency, Grammar (B28 - B28 high)
Basic computer knowledge.
> Education - HSC/Graduate fresher (B.com/BMS/BSc/BA)
\NO BE/CA/MBA/Dr./Bsc.IT\
>Shift Timings- 5.30 pm - 2.00 am / 6.30 pm - 3.30 am / 8.30 pm - 5.30 am
> Salary Range :
• AR Trainee - 10,700 (during training) 12,250 (post 6 months) Net+5k incentives
• AR Associate - 15,000 - 17,000 Net +5k incentives.

> WO - 5 days working (2 FO)
> Age - 18 yrs to 40 yrs

Kotak Mahindra Bank

\Customer Service Voice Process + Upselling\

- Hiring for Assistant Manager \[Deputy Manager]\
- \Graduates only can apply (Any except BSC IT, MBA/CA/Dr.)\
- Need minimum 6 months to 2 years of BPO customer service experience.
- Candidates with excellent comms (B2+) with basic computer knowledge needed.

> \Key requirement\
1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the
queries & requests to customer's satisfaction.
2) To identify and convert the opportunities for cross selling (banking product) on customer's call.

- Shift Timings : \Rotational\ Males - 24\7 , Females - 7 am to 8 pm (Any + hours)
- \6 Days working,1 rotational off for first 3 months then 5 days working, 2 RO\
- Salary : Up to 35,000 CTC
- Age - Up to 2+ years
- No transportation facility.
- Transportation boundaries : Kurla - Kalyan (Can consider Ulhasnagar, Ambernath, Badlapur) , Airoli to Seawoods.
\No western line\

Designation-\ Presales - Executive
•Any Graduate / HSC is mandatory.
•Candidates should have a Pre-sales knowledge.
Experience- 1 -2 years
Industry -Real Estate / Finance
Location-Ghatkopar/ Vikhroli (Mumbai) (10.00/10.30 am to 7.00/7.30 pm) (Rotational Week off)
Salary-14000 - 22000 (Monthly)

Job Type: Full-time

Salary: Up to ₹30,000.00 per month

Benefits:
• Health insurance
• Provident Fund

Schedule:
• Rotational shift

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• BPO voice: 1 year (Preferred)

Language:
• English (Preferred