aos

Interesting Opportunity| Senior Executive

Check with seller / month
Kochi, Kerala, India Operations Executive Active
Actively Hiring Kochi Full Time
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Job at a Glance

Category
Operations Executive
Location
Kochi, Kerala, India
Salary
Check with seller
Job Type
Full Time
Company
aos
Status
Open & Active

Job Description

Title: Senior Executive - Credit Operations

Location: Onsite

Type: Full Time

Job Description
• Customer Service - TAT Tokens customer complaints and NSR/SR closure Management
• Daily cash collection / updating and deposition Checking and updating agency/branch walk-in collection
• Cross selling the insurance and other products to walk in customers Cash Customer Service /NPS and Audit Queries Service branch maintenance and control
• Consistent increase in penetration of CDM/Kiosk
• Manage escalations with teams (Centralize/HO) for end to end resolution
• Petty cash management
• Maintain minimal errors in audit report published by HO
• Understanding of cash customer service related processes and policies
• Graduate/Post graduate fresher/with experience Ability to work independently and towards deadlines
• Effective oral and written communication skills
• Customer Relationship and Services: Interacting with external customers and internal customers and addressing their queries, requests and complaints.
• New Business Processing: Handling end to end New business processing
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