Sr Technical Specialist | Training

Global technology and Hardware MNC requires Sr Technical Specialist ( Training)-Goregoan- East ( Mumbai )

One of our client a Global technology company operating in over 100 countries and a leader in Hardware products like Laptops , Printers , etc The client operates across geographies and region with robust distribution network and is most recognized brand across the globe..Our efforts in climate action, human rights, and digital equity prove that we are doing everything in our power to make it so. With over 80 years of actions that prove our intentions, we have the confidence to envision a world where innovation drives extraordinary contributions to humanity.
And our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire this meaningful progress.
We know that thoughtful ideas can come from anyone, anywhere, at any time.

We are looking out for Sr Technical Specialist Trainer ( Training on Laptops) for our ,Mumbai office at Goregoan east.

PFB the JD and details

Client - Global Technology and Hardware company
Role- Sr Technical Specialist - Training (Laptops)
Location- Goregoan - East
Experience- 2- 5 years in handling hardware products and into taring as well
Compensation- Competitive
Skills- Good comm skills
Should be open to travel at client locations with in Mumbai region
THE JD IS A FOLLOWS

Job description :
Retail Demonstrator provides detailed sales and application training to customers, distributors and company sales representatives on the complete line of CHANCE Tools and related products. To write an effective demonstrator job description, begin by listing detailed duties, responsibilities and expectations.
Job description

Impart training to customer on use of Laptop/ Hardware Products at the store and the client locations, ensuring optimum customer satisfaction
Evaluating the customer s requirement by following the customer engagement standards to provide best solutions
Model excellence in theater show presentation/product demonstration to walk-in customers as per predefined script

Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank

Handling pre/post sales customer escalations and queries
Respond to customer e-mails within 24 hours from receipt as per guidance provided by supervisor
Interaction with cross-functional departments for operational support

Key Requisites

1.Adaptability
2. Communication
3. Contributes to Team Success
4.Customer Orientation

The person sud be open to travel with the designated territory for giving demonstrations
If the position interests you kindly share your cv at

[HIDDEN TEXT]

or contact

Rajat-

Kindly share the following details

current ctc n notice period
current locations/ preferred location
Open to travel
2.00-5.00 Years