Fresher Telecaller at Zomato

Zomato, the renowned online food delivery platform, is currently seeking telecallers for their operations in Moti Nagar, Delhi. Explore exciting job opportunities in the fast-growing food industry and join the Zomato team as a telecaller. Apply now and contribute to the success of one of India's leading food delivery platforms.
Location: Moti Nagar , Delhi
Job Description:
Key Responsibilities:
Handle incoming calls from customers, addressing their inquiries, and providing accurate information about Zomato's services.
Make outbound calls to follow up with customers, gather feedback, and ensure customer satisfaction.
Assist customers in placing food orders, resolving order-related issues, and providing guidance on using the Zomato platform.
Collaborate with internal teams to escalate and resolve complex customer concerns in a timely manner.
Maintain accurate and up-to-date customer records in the company's database