Your Profile has been Shortlisted for International BPO

Urgent Hiring For International BPO.

Location - Noida/Delhi/Gurgaon

Salary - 21k to 45k PM Salary

Job Description
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Update our internal databases with information about technical issues and useful discussions with customers.
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members.
• Inform customers about new features and functionalities
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Assist in training junior Customer Support Representatives.
• Candidate should possess excellent oral and written communication skills
• Candidate with good customer service skills would be preferred
• Candidate should have 0-1 year of experience in Customer Support Voice Process.
• Prior experience in Customer Service industry will be an added advantage.
• Should be open to work in Night shifts / Rotational Shifts.
• Candidates with backlogs/arrears in their degree are not eligible.
• Responsible for dealing with Domestic & International Clients.

Qualification - Undergraduate/Graduate/Postgraduate
Skills - Good communication skills
Experience - 0-3 year

Note - If you have any query so please call/whatsapp us on this number - (+315231503/+650303+75