callcenterjob.co.in Ahmedabad, Gujarat

Sr| Area sales manager |calicut Gujrat

Check with seller / month
Ahmedabad, Gujarat, India BPO Jobs Active
Actively Hiring Ahmedabad, Gujarat Full Time
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Job at a Glance

Category
BPO Jobs
Location
Ahmedabad, Gujarat, India
Salary
Check with seller
Job Type
Full Time
Company
callcenterjob.co.in Ahmedabad, Gujarat
Status
Open & Active

Job Description

tracking progress and setup review mechanisms with all the stakeholders

Ensure payouts to and from DSA are done as per process and timelines including accurate calculations and disbursement.

People Management:

Drive hiring of TSM, BDEs & RTLs to ensure 100% manning in the team

Onboard the new team members and help them assimilate PhonePe ways of working

Participate in performance appraisal process sharing insights about the team and sharing relevant feedback with team members for their growth & development

Coach TSMs regularly to allow them to better manage the input and output deliverables of BDEs

Understand the reasons of exit and take corrective action to reduce attrition

Drive team level R&R and engagement practices

Quality Management:

Monitor quality parameters like KYC, PFB usage to identify gaps, & initiate corrective action

Validate audits conducted by TSMs and evaluate the process followed & inputs shared by TSM

Monitor performance on compliance parameters to ensure zero deviation

Requirements:

MBA from Tier 1 campus with good academic record

3-5 years of relevant experience in sales and distribution/business development

Excellent interpersonal skills to manage situations on the ground

Should have managed larger teams on the ground

Exposure to the start up environment is an added advantage

Problem solving abilities with strong bias for impact

Strong ethics and discretion while dealing with customers

Drive for result, able to demonstrate/quantify success relative established targets and metrics

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System

Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog
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