Black And White Business Solutions

International BPO Voice Process

Check with seller / month
Banglore, India BPO Jobs Active
Actively Hiring Banglore Full Time
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Job at a Glance

Category
BPO Jobs
Location
Banglore, India
Salary
Check with seller
Job Type
Full Time
Company
Black And White Business Solutions
Status
Open & Active

Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:
• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

(Ref:www.freshersworld.com,freshersworld
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