callcenterjob.co.in
Senior Training Manager | BPO
₹ Check with seller / month
✓ Actively Hiring
📍 Jaipur
💼 Full Time
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⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- BPO Jobs
- Location
- Jaipur, Rajasthan, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- callcenterjob.co.in
- Status
- Open & Active
Job Description
lease find the job description below.
Role: Sr. Manager Training
Education: Candidate should be graduate in Any Stream.
Desired Skills:
• Candidate has to be excellent in communication.
• Candidate should be working as min 2 years Manager Training and handling team of trainers and Assistant manager- Training.
• Looking for candidate from International BPOs only. Should have given training in International Voice or Chat domain for US or UK processes.
• Should be Ok working for 247 Working Environment.
Roles and Responsibility:
• Develop, implement, and monitor training programs within the organization.
• Supervise technical training for staff.
• Running Leadership, Soft Skills and Customer Service Training sessions
• Creating roadmaps
• Creating Induction Program for each LOB
• Working closely with the Leadership team to create Process Flowcharts
• Helping in designing of the training curriculum.
Role: Sr. Manager Training
Education: Candidate should be graduate in Any Stream.
Desired Skills:
• Candidate has to be excellent in communication.
• Candidate should be working as min 2 years Manager Training and handling team of trainers and Assistant manager- Training.
• Looking for candidate from International BPOs only. Should have given training in International Voice or Chat domain for US or UK processes.
• Should be Ok working for 247 Working Environment.
Roles and Responsibility:
• Develop, implement, and monitor training programs within the organization.
• Supervise technical training for staff.
• Running Leadership, Soft Skills and Customer Service Training sessions
• Creating roadmaps
• Creating Induction Program for each LOB
• Working closely with the Leadership team to create Process Flowcharts
• Helping in designing of the training curriculum.
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