Key Account Manager |E|Commerce

Job Title: Key Accounts Manager - E-Commerce

Location: Mumbai/Gurgaon

Must have: 5-6 years of FMCG E-commerce experience

Your Key Responsibilities:

· Driving the sales performance of E-Commerce Accounts

· Managing and executing promotional campaigns

· Providing insights on customer shopping trends to support assortment selection and identify assortment gaps

· Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments

· Working closely with demand planning and warehousing teams in order to ensure smooth order fulfilment

· Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance

Key Competencies:

· You have prior experience in a similar role. Experience within digital marketing is a plus.

· You have a degree in Marketing, Business Administration or related field.

· You possess a solid understanding of e-commerce frameworks.

· You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment.

· You have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.

· You are a creative and strategic thinker with a strong customer orientation.

· You have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.

About Prasuma – Making simple food Extraordinary! Prasuma is committed to creating sensational food using the freshest & finest ingredients, cutting edge food technology and raising the quality of food available to consumers here in India. As the pioneer of the Fresh & Chilled Deli Meats segment in the region, Prasuma has earned a reputation over 30 years of product and service excellence among top modern retail outlets, restaurants and chefs nationwide.

Prasuma is a brand in which consumers continue to place their trust, everyday. Prasuma Momos has helped achieved great scale in the business. This product has been in the making for over a decade and in just 18 months is considered to be India’s favourite Momo brand