People Coordinator| HR Shared Services Center

About The Job

The Red Hat Human Resources (HR) Shared Services Center (SSC) team is looking for an HR Coordinator to join us in Pune, India. In this role, you will be a core member of our HR Operations team, playing an integral part in supporting Red Hat associates by delivering People team (HR) programs. You will work with a diverse HR team and contribute towards continuous improvement of our services. You’ll gain experience in HR programs and processes across employee life cycle, including hiring, benefits, training, and more, providing excellent experience for our associates.

What You Will Do
• Provide customer and administrative support to the human resources function in the areas of HRIS/compensation/benefits, staffing/employment, employee relations, and/or organizational development (OD) and training
• Input employee personal data into HR databases
• Processes various forms related to documenting human resources activities such as new-hire, change-of-status, performance evaluations, benefits, terminations, etc.
• Prepare special reports, such as insurance, benefits, time and absence and headcount using HR Technology
• Provide information to associates on matters pertaining to their personal employee information
• Maintain employee hardcopy and electronic files
• Support the SSC team’s projects on a global basis by identifying and documenting existing team processes, researching, and reporting on industry best practices, and carrying out project tasks
• Contribute to global People Operations projects as needed

What You Will Bring
• 2+ years of experience working in HR or in a shared-service environment with a focus on customer care, employment, benefits, hiring, HR information system (HRIS), compensation, training, or compliance
• Organized and detail-oriented with ability to manage multiple tasks in a fast-paced environment
• Excellent interpersonal, teamwork, and communication skills with a customer focus
• Experience with handling different types of issues and challenges; good problem-solving skills
• Advanced verbal and written communication skills in English
• Bachelor's degree is a plus