CLAIMS VOICE PROCESS |BPO NIGHT SHIFT

Claims Processing Representative (US Night Shift)

Includes insurance verification and retrieval of medical records and documents from various
systems for the timely filing or re-adjudication of Workers compensation claims by the
Revenue Specialists.

Primarily interacts by phone with outside parties.

Responsibilities:
 Contacting Employers, Insurers and other outside entities via outbound calls,
email or fax to verify/obtain information, receipt of Insurance Claim and Bill
Review packages.
 Manage both inbound and outbound calls efficiently and effectively.
 Assist in obtaining supporting claim documentation, appropriately compiling
billing packets, and filing insurance claims.
 Use several systems to perform accurate and timely data entry.
 File and handle confidential documentation and patient health information (PHI);
able to adhere and follow all HIPAA (to safeguard data privacy and medical
information) mandated guidelines.

Education:
 Bachelor’s Degree in Arts/Science/Engineering, Diploma holders or SSLC

Experience
 Freshers will be considered and are encouraged to apply.
 Strong verbal communication skills.

Good to Have:
 1 year of medical bill processing experience desired.
 Experience with electronic document management in a healthcare setting
desired.
 Reasonable accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions.

Job Type: Full-time

Salary: From ₹25,000.00 per month

Schedule:
• Night shift

Ability to commute/relocate:
• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 3 years (Preferred