Customer Marketing Manager

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Customer Marketing Manager

Commvault
Anywhere
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23 hours ago
Work from home
Full–time
Commvault is a worldwide leader in delivering backup and recovery for the progressive enterprise. Commvault enables you to protect, manage, and use your data, while managing it in a consistent, compliant way. Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures you’re already using. Keep your data accessible and actionable with a single solution that ensures your data is always available — no matter what.

JOB DESCRIPTION:

Job Description Overview:

We are seeking a highly motivated and experienced Global Customer Marketing Manager to join our team. In this role, you will be responsible for driving customer marketing strategies, with a focus on research, program management, and reporting. You will work closely with cross-functional teams to drive customer advocacy, increase product dedication, and improve customer success while supporting the Customer Marketing team. This hire should have a background that includes customer marketing, demand generation, research, and product marketing.

What you'll do:
• Assist in identifying and nurturing customer advocates based on a deep understanding of our database, product, and industry and, coordinating creating compelling customer stories, and demonstrating customer references for marketing initiatives.
• Lead, search, and analyze Customer Marketing data across RO Innovation, Salesforce, and other technologies.
• Assist in the development and execution of customer engagement programs and events, such as user conferences, early adopter programs, and product releases.
• Adopt existing prospect campaigns for current customers.
• Develop educational materials and communications for current customers.

Who you are...?
• Bachelor's degree in marketing, business administration, or a related field. A Master's degree or equivalent experience is a plus.
• 5+ years of proven experience in customer marketing, advocacy, or related roles, preferably in a global setting.
• Strong project management skills, with the ability to run multiple initiatives simultaneously and meet deadlines.
• Excellent interpersonal and communication skills, and ability to build relationships and engage with customers at all levels.
• Analytical approach to measure and analyze customer marketing performance metrics.
• Proactive and innovative problem solver, continuously seeking new ways to engage customers and drive revenue.
• Experience working in a fast-paced, dynamic environment with a global customer base.
• Proficiency in English (both written and verbal) is crucial. Proficiency in other languages is an advantage.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, ****** orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, ****** orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work