Job Description
Job Summary:
The Project Manager will organize, manage, and plan complex projects for the organization’s research, development, and product implementation efforts.
Supervisory Responsibilities:
• Oversees a team of managers and analysts to ensure projects are completed on time and to specifications.
• Delegates work and assignments to team members based on expertise, work experience, and time constraints. Duties/Responsibilities:
• Leads an interdepartmental team to complete an assigned project on time, to specifications, and with accuracy and efficiency.
• Outlines the tasks involved in the project and delegates accordingly.
• Conducts cost analysis, estimating expected costs for the project.
• Prepares and implements a budget based on estimates.
• Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk (including termination of the project if appropriate).
• Addresses questions, concerns, and/or complaints throughout the project.
• Acts as a liaison between company, customers, and vendors.
• Communicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems.
• Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Performs other related duties as assigned.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough understanding of or the ability to quickly learn about the project or product being developed.
• Proficient with Microsoft Office Suite or related software.
Education:
US Geo
• High school/GED Graduate
PH, CR, IND Geo
• Bachelor’s degree in related field, which may include Computer Science, Business, or Engineering, or relevant experience required.
Experience/ Skill
• At least 10 – 15 years of related experience required. BPO setting experience preferred.
• PMP, PgMP, CAPM, and/or comparable project management certifications are highly desirable.
• Greenbelt Six Sigma Certification is an advantage.
• Knowledgeable in Visio or similar project Management tool
Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Shift hours is dependent on the location of the project, (PH, IND, CR or US
