BPO Executive

JOB DESCRIPTON :-
• Generating and following up with new business leads.
• Drawing up proposals and presenting them to prospective clients.
• Ensuring all processes are carried out in accordance with company regulations, as well as health and safety codes.
• Establishing and maintaining relationships with staff as well as external clients and vendors.
• Addressing any questions or queries promptly and politely.
• Monitoring staff and operations, and drawing up strategies to improve efficiency and reduce costs.
• Writing up sales and performance reports, and providing training and guidance to staff members.
• Assisting managers to develop incentives that improve performance.
• Attending workshops and events to expand skill set and professional networks.