Overseas Co|ordinator

Responsibilities:

· Act as a liaison between shippers, branches, and other stakeholders to ensure smooth coordination of air freight and sea freight operations.

· Provide excellent customer service by promptly resolving issues, and managing customer expectations.

· Utilize knowledge of air freight and sea freight processes to assist customers with their shipping needs and provide relevant information and guidance.

· Maintain accurate records and reports, including Daily Shipment Reports (DSR), to track shipments, monitor performance, and ensure compliance with company standards.

· Demonstrate proficiency in email communication etiquettes to correspond effectively with clients, branches, and internal teams.

· Handle nomination business efficiently, ensuring all requirements are met and deadlines are adhered to.

· Collaborate with team members to optimize workflows, streamline processes, and improve overall customer satisfaction.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:

Morning shift
Education:

Bachelor's (Required)
Experience:

total work: 1 year (Preferred)
Overseas Co-ordinator: 1 year (Required)
Work Location: In person