Quality Assurance Officer

• Responsible for developing and implementing quality management policies and procedures • Conducting routine quality inspections and maintaining quality documentation • Investigating and resolving customer complaints regarding quality • Collaborating with production and manufacturing teams to ensure quality standards are met • Conducting audits to ensure compliance with regulatory requirements • Training staff on quality processes and procedures • Analyzing data to identify areas for improvement in the quality system • Assisting in the development of risk management plans • 2-5 years of experience in a quality assurance role • Strong knowledge of quality control standards and methodologies • Excellent attention to detail and organizational skills • Ability to work well in a team environment • Strong communication and interpersonal abilities • Proficient in data analysis and reporting tools • Relevant certification (e.g. Six Sigma) is a plus