Meesho Careers | Call Center Representative

Meesho Recruitment

Meesho is looking for a Call Center Representative to join our team. The ideal candidate will be responsible for providing customer support to Meesho's customers. The Call Center Representative will also be responsible for resolving customer issues and providing excellent customer service.

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Responsibilities:

• Provide customer support to Meesho's customers, via phone, email, and chat.

• Resolve customer issues in a timely and efficient manner.

• Provide excellent customer service, meeting or exceeding customer expectations.

• Escalate customer issues to the appropriate team as needed.

• Maintain accurate records of customer interactions.

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Skills:

• Excellent communication skills, both verbal and written.

• Strong problem-solving skills.

• Ability to work independently and as part of a team.

• Ability to work under pressure.

• Knowledge of customer service best practices.