Receptionist

Role :- F&B and Guest Relation

Location :- Indore (Madhya Pradesh)

Food and Beverage
• Daily Lunch Arrangements for all the directors. Handling Tiffin Boxes from arrival to departure. This will include Warming food and getting the tiffins cleaned through maids.
• Ensure timely service of drinking water and service glasses to individual director’s cabin everyday.
• Directors Lounge Service. Keep proper stock of all consumables and maintain cleanliness and hygiene in the Lounge.
• Lunch n Snacks arrangements (as required) for Business Guests/Personal Guests of Directors/Other Guests.
• Oversee efficient procurement, stock rotation (check expiry date), and inventory control to minimise wastage and optimize resources.

Guest Relations
• Assist and greet all guests/ visitors/ parties warmly and professionally.
• Manage the check-in and check-out process for guests/ visitors/ parties, ensuring accuracy and efficiency.

Front Desk Operations
• Backing Up the functions of the front desk/reception area.
• Maintain accurate and up-to-date records of visitor logs and other relevant data.

Housekeeping n Other Duties
• Oversee directors utility areas such as cabins, restrooms, cafeteria, etc.
• Conduct training programs to enhance the skills and knowledge of maids and cleaning staff and ensure adherence of all parameters covered in training program.
• Maintain and supervise cleanliness and hygiene standards through housekeeping staff, to ensure a safe and clean environment.
• Maintain DAR/ TDL on regular basis.
• Additional duties assigned by the management and senior authorities from time to time.