VMS Bathware Pvt. Ltd.

Customer Care Executive |Female

Check with seller / month
New Delhi, Delhi, India Customer Care Executive Active
Actively Hiring New Delhi Full Time
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Job at a Glance

Category
Customer Care Executive
Location
New Delhi, Delhi, India
Salary
Check with seller
Job Type
Full Time
Company
VMS Bathware Pvt. Ltd.
Status
Open & Active

Job Description

Hiring for Customer Service (Female)

Job Description:
• Greet customers warmly and ascertain the problem or reason for calling.
• Handle customer inquiries and complaints via phone, email, and chat.
• Resolve product or service problems by clarifying the customer's complaint
• Follow up with customers to ensure their issues are resolved and their experience with the service/product is satisfactory.
• Monitor customer satisfaction levels and suggest improvements where necessary.
• Prepare and generate reports on customer service activities and trends.
• Provide basic technical support for customers experiencing issues with products or services.

Location: Phase-2, Mayapuri

Qualification: Ug/ Grad/ 12th Pass

Salary: 15,000 - 20,000

Experience: minimum 1 year

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:
• Day shift

Work Location: In person

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